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Change Agent

Tool: Change readiness assessment

Typical use (type of issue/project)

To identify and understand how prepared your organisation is for the implementation of a specific project.

Ease of use rating

Used by

Yourself as the project manager, your team, and necessary stakeholders.

Tips for effective use

Read through each question carefully. Answer each section before moving on to the proceeding sections.

Signals of successful use

That all the people working on the project, as well as all stakeholders involved, really understand where the organisation sits in terms of its readiness for the forthcoming change.

Signals of unsuccessful use

Ignoring the results that surface. For example, if the results of the questions demonstrate that in fact people are not at the level of readiness, a signal of unsuccessful use would be going along with the change before looking to help the people and/or the organisation to adjust.

Links to other tools

Transition curve

 

Change readiness assessment

Interview guide

This change readiness assessment guide is designed to assist the project leader, team members and stakeholders to assess:

  • The relationship between the organisation’s culture and the project
  • The history of change projects within the organisation
  • The thinking of the organisation’s leadership
  • The potential risks to the specific project

This tool can be used with an individual team member regarding a specific change initiative or with a group who are working on a common change project. It is particularly useful in:

  • assessing the readiness of your business unit for the new HR service proposition and operating model.
  • looking at what will hinder and accelerate a proposed business change.
  • using the outputs of the readiness assessment to inform planning sessions.
  • reviewing what could have been done differently in an unsuccessful change implementation.
  • helping to anticipate potential pitfalls in a change initiative.

The change readiness assessment can be carried out with organisations involved in and or impacted by the mentioned project.

Change readiness assessment interview guide

  1. What is the potential impact of the organisation’s culture on the change initiative? As part of this question, ensure the following points are covered:
  • What is it about the organisation’s culture that will help the change initiative succeed?
  • What will potentially hinder the change initiative?
  • Will the anticipated changes from the initiative challenge the current culture?
  • How much will the change initiative challenge the technical skills of groups within the organisation?
  • How much will the change initiative challenge the leadership skills of groups within the organisation?
  1. What is the history of change projects within your organisation? As part of this question, ensure the following points are covered:
  • What is an example of a project that has performed well? Why?
  • Where do change projects tend to get stuck?
  • What change projects have not performed well? Why not?
  • What lessons are there for HR transformation?
  • Overall how would you rate the organisation’s change history?
  1. What is the thinking of the organisation’s leadership? As part of this question, ensure the following points are covered:
  • Does the organisation’s leadership share a common vision for the change?
  • How would you describe leaders’ understanding of the full business potential of the change initiative?
  • Do the organisation’s leaders have something personally important to gain from the change initiative?
  • Do organisation’s leaders have a personal agenda that may conflict with the change initiative?
  • How does the organisation’s leadership model fit with the change initiative?
  • Overall how would you rate the level of support for the change initiative by the organisation’s leadership team?
  1. What are the potential risks to the change initiative? As part of this question, ensure the following points are covered.
  • What are the main threats to the change initiative?
  • Where are these threats likely to come from?
  • What are the risks of not making this change?
  • Overall how would you rate the level of risk to the project?
  1. Are there other issues that the change initiative needs to be aware of?